IdleMMO Wiki

Push Notification Troubleshooting ​

In some instances, the push notifications may fail to work even when using the "Resync" functionality. This is more common on the Web App due to the poor tools provided by OneSignal.

There are various troubleshooting steps you can take to resolve this issue:

Mobile App (Android) ​

Clear your app's cache and data ​

  1. Open your device's Settings app.
  2. Tap Apps & notifications.
  3. Find IdleMMO
  4. Tap Storage & cache.
  5. Tap Clear storage and Clear cache.

Note: This will log you out. Please make sure you have registered your account before doing so.

Please note that the exact steps above may differ slightly depending on your device. However, the general route should be the same.

Mobile App (iOS) ​

Re-install the app ​

Unfortunately, on iOS devices, there is no way to clear the cache or data of an app. The only way to resolve this issue is to uninstall and reinstall the app.

Web App ​

Clear the applications data (Chrome) ​

  1. Navigate to the developer tools (F12 on PC or FN+F12 on Mac)
  2. Go to the Application tab
  3. Click on Clear Site Data on the left-hand side

Note: This will log you out. Please make sure you have registered your account before doing so.

Clear the applications data (Firefox) ​

  1. Press on the main menu then Options (or Settings)
  2. Go to Privacy & Security
  3. Scroll down to Cookies and Site Data
  4. Click on Manage Data
  5. Search for idle-mmo.com and select it.
  6. Click on Remove Selected and then Remove

Note: This will log you out. Please make sure you have registered your account before doing so.